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Contacts

Use this page to understand the best way to contact us about website content, privacy questions, responsible gaming resources, technical issues, or general feedback.

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Page sections

  • How to reach us
  • What to include in your message
  • Responsible gaming support
  • Business and content inquiries
  • Response times
  • Contact options

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Important: This page is provided for general website transparency. Gambling involves risk and is intended only for adults who meet the legal age requirement in their location.

Website feedback

Use this channel for broken links, page corrections, accessibility concerns, and content questions.

Privacy requests

Use “Privacy Request” in your subject line and include the page or interaction your request relates to.

Responsible gaming help

If gambling is causing harm, contact ConnexOntario at 1-866-531-2600 or a local support service.

Business inquiries

Include your organization, topic, requested action, and a clear return contact method.

How to reach us

For website-related questions, you can contact the site team about content accuracy, broken links, policy pages, accessibility concerns, or general feedback.

Please avoid sending sensitive payment details, passwords, identity documents, or account credentials through ordinary contact messages.

What to include in your message

Include the page URL, a short description of the issue, screenshots if helpful, your preferred contact method, and any relevant details that allow us to understand the request.

For privacy requests, describe the information or interaction you are asking about, such as a contact form submission, cookie preference, or email communication.

Responsible gaming support

If your message is about gambling harm, urgent emotional distress, or loss of control, contact a qualified support service rather than waiting for a website response.

Ontario visitors may contact ConnexOntario at 1-866-531-2600 for confidential support and referrals. If there is immediate danger, contact local emergency services.

Business and content inquiries

Business, media, or content-related messages should clearly identify the organization, purpose of the request, and the page or topic being discussed.

We may not respond to unsolicited offers, spam, unrelated marketing, or requests that appear fraudulent.

Response times

We aim to review genuine website inquiries within a reasonable timeframe, but response times can vary based on volume, complexity, and whether the request requires technical review.

Submitting duplicate messages may slow down review, so it is usually better to send one clear message with all relevant details.

Contact options

General website feedback: use the contact form or email channel provided by the site owner.

Privacy questions: refer to the Privacy Policy and include “Privacy Request” in the subject line when possible.

Responsible gaming: use support resources immediately if gambling is causing harm.

Fallsview Casino

Fallsview Casino brings a Niagara Falls entertainment feeling online with casino games, live dealer tables, payment guidance and responsible gaming information for adult players.

Use the links below to review our site policies, learn how cookies are used, contact us, and understand the standards we follow for responsible play.

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Copyrights © Fallsview Casino. All rights reserved. 19+ only. Please play responsibly.

This website provides informational content and links for adult audiences. Review our Terms & Conditions, Privacy Policy, and Responsible Gaming page before using the site.

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