Overview of this policy
This Privacy Policy applies to visitors who browse this website, use contact forms, follow outbound links, or interact with informational content about Fallsview Casino. It is written to help you understand what information may be processed, why it may be processed, and what choices may be available to you.
The website is intended for adults. We do not knowingly create content for children, invite minors to use gambling-related pages, or request information from people who are under the legal age required for gaming-related services in their location.
Information we may collect
Information may include details you provide directly, such as your name, email address, message content, and any preferences or questions submitted through a contact form.
Technical information may include browser type, device category, approximate location derived from IP address, referring page, pages viewed, session duration, and interaction events used to keep the website secure and improve usability.
We may also receive limited information when you click links, use buttons, open policy pages, or interact with embedded tools, analytics scripts, or security services.
How information is used
Information may be used to respond to messages, maintain website security, understand which pages are useful, fix technical issues, prevent abuse, comply with applicable obligations, and keep legal pages accurate.
We do not use contact form messages to create gambling accounts. Any real-money account, payment, identity verification, or gaming activity is handled only by the relevant licensed operator or service you choose to access.
Cookies and analytics
Cookies and similar technologies may be used to remember technical preferences, measure traffic, improve performance, detect suspicious behaviour, and understand which sections are most visited.
You can learn more about cookie categories, retention, and browser controls on our Cookies Policy page.
Sharing and service providers
Information may be shared with trusted service providers that help host the website, process contact messages, monitor security, provide analytics, or maintain technical infrastructure.
Service providers are expected to use information only for the relevant service purpose and not for their own unrelated marketing. We may also disclose information if required by law, legal process, security needs, or to protect rights and safety.
Retention and security
We keep information only as long as reasonably needed for the purpose for which it was collected, including security, support, legal, and operational needs.
Reasonable safeguards may include restricted access, secure hosting, encrypted transmission where available, monitoring, backups, and review of unusual activity. No website can guarantee absolute security, but we take practical steps to reduce risk.
Your choices and requests
Depending on your location, you may be able to request access, correction, deletion, portability, objection, or restriction of certain personal information.
You can also adjust browser settings, delete cookies, use privacy tools, or contact us with questions about how this site handles personal information.